Legal
The terms and conditions governing the provision of electrical installation services by J C BROTHERS LIMITED. These terms apply to all quotations, agreements, and works undertaken by the Company.
These Terms and Conditions ("the Terms") govern all contracts, quotations, and agreements for electrical installation services entered into between J C BROTHERS LIMITED ("the Company", "we", "us", or "our") and the client ("the Client", "you", or "your"). By accepting a quotation, signing a contract, or permitting work to commence, you agree to be bound by these Terms.
In these Terms, the following definitions apply:
These Terms, together with the Quotation and any agreed variations, constitute the entire agreement between the Company and the Client. Any changes must be agreed in writing by both parties.
The Company provides specialist electrical installation services, categorised under SIC Code 43390 (Other building completion and finishing). Our core services include:
All Services are carried out by NICEIC-approved electricians who hold relevant certifications including ECS, IPAF, PASMA, and CHAS. The Company is fully insured with Public Liability and Professional Indemnity insurance.
The Company reserves the right to decline or modify any aspect of the Services if, in the professional judgement of our team, the requested work would be unsafe, non-compliant with UK regulations, or technically unfeasible.
All quotations are provided in writing following a site assessment or detailed discussion of the Client's requirements. Quotations are free of charge and carry no obligation to proceed. Each quotation will include:
Unless otherwise stated, all quotations are valid for 30 days from the date of issue. After this period, the Company reserves the right to revise the quotation to reflect current material costs, labour rates, or changed site conditions.
All prices quoted are in pounds sterling (£ / GBP) and are inclusive of VAT where applicable. The Company will indicate whether VAT is included or additional at the time of quotation.
Quotations are based on project scope as assessed at the time of quoting. Pricing takes into account:
Any variations or additions to the scope of works agreed in the Quotation must be agreed in writing before the additional work is carried out. The Company will provide a written variation quote detailing the additional cost. No variation work will be undertaken without the Client's written or verbal (confirmed by email) approval.
Where the Client supplies materials or fixtures, the Company is not responsible for defects or failures arising from those supplied items. The Company will inspect all client-supplied materials before installation and reserves the right to refuse to install any item that is defective, unsafe, or non-compliant with UK standards.
Where the Company supplies materials, prices are based on supplier rates at the time of quoting. Significant material price increases (exceeding 10%) between quotation and installation may require a revised quotation, subject to the Client's agreement.
Unless otherwise agreed in writing, the following payment schedule applies:
| Stage | Percentage | Timing |
|---|---|---|
| Deposit (for projects over £1,000) | 30% of quoted price | Upon acceptance of quotation and before commencement of works |
| Progress Payment (for projects over £5,000) | 30% of quoted price | At an agreed milestone (e.g., completion of first fix) |
| Final Payment | Balance of quoted price | Within 7 days of project completion and receipt of invoice |
For smaller projects (under £1,000), full payment is due within 7 days of completion and receipt of invoice.
Invoices are due within 7 days of the date of issue unless otherwise stated. Invoices not paid within 14 days of the due date will be subject to:
If the Client disputes any part of an invoice, the undisputed portion must be paid within the normal payment terms. The disputed portion should be notified to the Company in writing within 7 days of receipt of the invoice, with full details of the dispute. The Company will respond within 7 days of receiving the dispute notification.
For commercial projects, a retention of 5% of the contract value may be agreed. The retention is held by the Client for an agreed period (typically 6 months) after practical completion, after which it is released to the Company subject to any defects being rectified.
The Client may cancel the engagement of the Company's Services at any time by providing written notice. The following cancellation charges apply:
| Notice Period Before Agreed Start Date | Cancellation Charge |
|---|---|
| More than 14 days | No charge (deposit fully refunded) |
| 7 to 14 days | 25% of quoted price (or deposit, whichever is greater) |
| 3 to 7 days | 50% of quoted price |
| Less than 3 days | 100% of quoted price |
| After work has commenced | Full payment for work completed plus cost of materials ordered |
For consumer contracts (where the Client is an individual acting for purposes outside their trade or business), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provides a 14-day cooling-off period from the date of the contract. However, if the Client requests that work begins within this period and subsequently cancels, the above cancellation charges apply for work already carried out and materials purchased.
The Company reserves the right to cancel or suspend the engagement if:
In such cases, the Company will be entitled to payment for all work carried out up to the point of cancellation, including the cost of non-returnable materials ordered on the Client's behalf.
Neither party shall be liable for any delay or failure to perform obligations under the contract where such delay or failure results from circumstances beyond their reasonable control, including but not limited to acts of God, fire, flood, severe weather, industrial action, pandemic, governmental action, or shortage of materials. The affected party shall notify the other as soon as reasonably practicable.
The Company maintains the following insurance coverage:
Copies of insurance certificates are available on request.
To the extent permitted by law, the Company's total liability for any claim arising from or in connection with the Services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total contract value of the Services giving rise to the claim.
The Company shall not be liable for:
The Client agrees to:
The Company operates in full compliance with the Health and Safety at Work etc. Act 1974, the Construction (Design and Management) Regulations 2015, and the Electricity at Work Regulations 1989. The Company conducts risk assessments and produces method statements for all installation work. The Client agrees to cooperate with the Company's health and safety requirements while work is in progress.
The Company guarantees all workmanship for a period of 12 months from the date of completion. During this period, the Company will rectify, at no cost to the Client, any defect arising from faulty workmanship or installation error.
This guarantee does not cover:
As an NICEIC Approved Contractor, the Company's work is covered by the NICEIC Complaints Procedure and, where applicable, the NICEIC Insurance Backed Warranty. This warranty provides protection for the Client in the event that the Company ceases to trade and is unable to honour the workmanship guarantee. The Insurance Backed Warranty covers:
Materials, fixtures, and equipment supplied and installed by the Company are subject to the respective manufacturer's warranty terms. The Company will pass on all manufacturer warranties to the Client and assist with warranty claims where possible. Manufacturer warranty periods vary by product and will be specified in the Quotation or handover documentation.
The above warranties and guarantees are in addition to, and do not affect, the Client's statutory rights under the Consumer Rights Act 2015 (for consumer clients) or the common law (for business clients).
For commercial clients, these terms shall apply to the fullest extent permitted by law. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
J C BROTHERS LIMITED is committed to providing the highest standard of service. If you are dissatisfied with any aspect of our work, we want to hear about it so we can put things right. Our complaints procedure is as follows:
If a complaint cannot be resolved through the Company's internal procedure, clients may refer the matter to NICEIC. As an NICEIC Approved Contractor, we are bound by the NICEIC Complaints Procedure, which provides an independent resolution service. The NICEIC can be contacted at:
If you remain dissatisfied and do not wish to use the NICEIC procedure, you may refer the matter to an Alternative Dispute Resolution (ADR) provider. The Company is not obligated to participate in ADR, but will consider any reasonable request to do so. For consumer clients, the Competition and Markets Authority (CMA) provides guidance on ADR options.
These Terms and any contract between the Company and the Client shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising from or in connection with these Terms or any contract between the Company and the Client shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For consumer clients, nothing in this clause affects your statutory rights as a consumer, including the right to bring proceedings in the courts of the country in which you are domiciled if you are domiciled outside England and Wales.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, or enforceability of the remaining provisions shall not be affected. Any invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with the Quotation and any agreed variations, constitute the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise, or representation made by or on behalf of the Company that is not set out in these Terms or the Quotation.
No variation of these Terms shall be effective unless it is in writing and signed by or on behalf of a director of the Company. The Company reserves the right to update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
No person other than the Company and the Client shall have any right to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999.
No failure or delay by the Company in exercising any right or remedy under these Terms shall be deemed a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any further exercise of that or any other right or remedy.
For any questions about these Terms and Conditions, please contact us: